Frequently Asked Questions
Everything you need to know about your Wiz Sports gear and orders.
What is the standard shipping time for sports equipment?
Most orders are processed within 24 hours. Standard shipping typically takes 3-5 business days, while oversized items like weight benches may take 7-10 business days.
Do you offer a warranty on high-performance gear?
Yes, all Wiz Sports equipment comes with a standard 12-month manufacturer warranty covering defects in materials and workmanship.
Can I return apparel if it doesn't fit?
Absolutely. We offer a 30-day return policy for all unworn apparel with original tags attached. Please use our online portal to generate a return shipping label.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Do you offer bulk discounts for local sports teams?
We do! For team orders or bulk equipment purchases, please contact our Sales Team at teams@wizsports.com for specialized pricing and customization options.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.